Privacy policy

BREAKTHROUGH Co., Ltd. (the "Company," "we," or "us") handles the personal information entrusted to us through inquiries and other means as described below.

1. Information we receive

Your name, company or organization name, email address, and the content of your inquiry, as entered in our contact form.
In the course of business dealings, we may also receive information such as the contact details of the persons in charge.

2. Purposes of use

To respond to your inquiry and to contact you for that purpose
To contact you regarding the work you have requested, such as quotations, contracts, development, and maintenance
To provide support for our products and to inform you about defects and updates

If we wish to use your personal information for any other purpose, we will obtain your consent in advance.

3. Provision to third parties

Except where based on laws and regulations, we will not provide your personal information to any third party without your consent.

4. Outsourcing and businesses outside Japan

We use services provided by Cloudflare, Inc. to transmit inquiries and by Google LLC (Google Workspace) to send the content of inquiries by email and to receive and store it. Both are businesses based in the United States, and information may be processed on servers in the United States and elsewhere. We allow these contractors to handle only the information necessary within the scope of the purposes of use.

5. Access logs

To operate this website and prevent unauthorized access, our servers may record access logs (such as IP addresses and the date and time of access). We do not use these logs to identify individuals.

6. Security measures

Our Representative Director is responsible for the handling of personal information.
The email account that receives inquiries is protected with two-step verification.
We choose our contractors after checking their security management.
We delete information that is no longer needed.

7. Requests for disclosure, correction, or deletion, and inquiries or complaints

If you request disclosure, correction, suspension of use, or deletion of the information we hold about you, we will respond after confirming your identity. For these requests, and for any complaints or questions about how we handle personal information, please contact us through our contact form (contact person: Representative Director, BREAKTHROUGH Co., Ltd.).

8. Changes to this policy

We may change this policy in response to amendments to laws and regulations or for other reasons. The revised policy takes effect when it is posted on this page.

Business operator: BREAKTHROUGH Co., Ltd.
Address: Horio Bld 3F, 16 banchi, Minami 2-jo Higashi 2-chome, Chuo-ku, Sapporo, Hokkaido 060-0052, Japan
Representative: Kentaro Kitahara, Representative Director and CEO
Established: November 15, 2026

This English version is provided for convenience; the Japanese version prevails.